E.C. Car Detailing Ltd values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose and protect your personal information when you visit our website or use our services.
Information We Collect
We may collect the following types of personal information when you visit our website or use our services:
1.1. Personal Information:
Name
Contact information (email address, phone number, and mailing address)
Vehicle details (registration, make, model, and year)
1.2. Payment Information:
Credit card information (if you make payments through our website)
1.3. User-generated Content:
Reviews and feedback
1.4. Technical Information:
IP address
Browser type and version
Operating system
Device information
Usage data (such as pages visited and time spent on the website)
How We Use Your Information
We use your personal information for the following purposes:
2.1. Providing Services:
To schedule and perform car detailing services
To communicate with you regarding your appointments and services
2.2. Customer Support:
To respond to your inquiries and provide customer support
2.3. Marketing and Promotions:
To send you marketing communications, updates, and promotions (you can opt-out at any time)
2.4. Analytics:
To analyse website usage and improve our services
2.5. Legal Compliance:
To comply with legal and regulatory requirements
How We Protect Your Information
We take appropriate measures to safeguard your personal information:
3.1. Security:
We use industry-standard security measures to protect your data from unauthorised access.
3.2. Data Retention:
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.
3.3. Third-party Access:
We do not sell or share your personal information with third parties for their marketing purposes.
4.1. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to collect information about your usage of our website. You can manage your cookie preferences through your browser settings.
4.2. Your Choices and Rights
You have certain rights regarding your personal information:
5.1. Access:
You can request access to your personal information we hold.
5.2. Rectification:
You can request corrections to inaccurate or incomplete information.
5.3. Deletion:
You can request the deletion of your personal information, subject to legal requirements.
5.4. Opt-Out:
You can opt out of marketing communications at any time.
5.5. Data Portability:
You can request a copy of your data in a structured, machine-readable format.
To exercise your rights or for any privacy-related inquiries, please contact us using the information provided in Section 7.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal and regulatory reasons. We will notify you of any significant changes via our website.
Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:
E.C. Car Detailing Ltd
1a Copers Cope Road,
Beckenham, BR3 1NB
info@eccardetailing.co.uk
07588 677 277
By using our website and services, you agree to the terms outlined in this Privacy Policy. This policy is effective as of the “Last Updated” date mentioned above.